Victim Stories

Real experiences from Iraqi customers who have been defrauded by PurePlatform

Order Cancelled, Refund Not Processed

Reddit - r/PurePlatform

My order was cancelled after 2 months of waiting, and the refund was only credited to my PurePlatform wallet, not returned to my bank card. When I tried to withdraw, they required additional verification that took weeks. Still waiting for my money.

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Not Reliable - Long Delays and Refund Problems

Reddit - Iraqi Consumer

I ordered electronics through PurePlatform. After 3 months, they cancelled my order citing 'customs issues.' The refund went only to platform credit. Customer support stopped responding to my tickets. Lost $450.

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Refund Issued as Platform Credit, Not Cash

Google Play Store Review

One-star experience. They promised refund to my card but only gave wallet credit. When I demanded real money back, support went silent. Three months later, still fighting for my refund. Don't trust this platform.

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Delivery Delays and Support Issues

YouTube Review - Iraqi User

Documented my entire experience: ordered in January, received nothing by April. Support kept promising 'next week' for months. Finally got refund as credit only. Tried to order again, same problems. Money is trapped in their system.

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Support Only Helped After Persistent Chasing

Blog: احمد ماجد

My detailed experience with PurePlatform delivery. Support ignored me for 2 months. Only after I threatened legal action and posted publicly did they respond. Even then, they offered credit instead of refund. Process is deliberately broken.

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Multiple Negative Ratings and Refund Complaints

Apple App Store Review

App is designed to trap your money. Orders get cancelled randomly, refunds go to wallet only, withdrawal process is impossible. Support team uses delay tactics. This is a scam targeting Iraqi customers specifically.

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3-Month Wait, No Product, No Real Refund

Community Report

Placed order for $300 worth of items. Waited 3 months with constant 'delays.' Order cancelled. Refund went to wallet. Tried to withdraw - they asked for documents I already provided. Clear pattern of fraud.

Platform Credit Trap - Cannot Get Real Money

Community Report

They give you 'platform credit' knowing you can't actually use it or withdraw it. Every new order faces the same delays and cancellations. It's a deliberate scheme to keep your money trapped. Lost over $600 this way.

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